Craftsman Technology Group has continued its partnership with Salesforce.org as an Impact Partner for 2022. As an Impact Partner, Craftsman is required to maintain strong customer satisfaction metrics, maintain a stable of certified nonprofit professionals and ensure high standards for service delivery.
We have quietly built an incredibly deep and wide nonprofit practice here at Craftsman. We are a Top 5 nonprofit consultancy by number of Certified Nonprofit Cloud Consultants on staff and will only deepen our technical and sector experience in the year ahead.” – BJ Cortis, Principal
Craftsman was founded in 2015. Since that time, 100% of its focus has been on serving nonprofit and other social sector organizations. Our model creates lasting partnerships with nonprofit organizations through Managed Services – ongoing engagements – alongside Professional Services that deliver larger, transformative projects.
Managed Services at Craftsman help answer the question many nonprofits have: how do we grow with this platform? Our services are designed to not only provide day-to-day support and ensure steady-state of operations but also to help organizations grow in their use of technology and fully realize their investment.” – Vered Meir, Director of Managed Services
Often, Craftsman is called upon as a ‘renovation partner’ in the wake of a previous partner’s work. At times, the initial deployment may have fallen short of the initial expectations and needs to be brought to conclusion. At other times, an organization has simply been on the platform for a considerable time and needs to refresh its use. Or, an organization may see an influx of capital or have a pressing need to launch new programs. These larger changes are ideal for the rhythm of projects delivered by our Professional Services team.
A project represents a moment for an organization to accomplish a larger change – to transform the way it works or its impact in the sector. These larger efforts benefit from a thoughtfully designed solution, clarity around budget and time variables, and a methodology that sees the project through to success.” – Emily Rackleff, Director of Professional Services
To learn more about our firm, please drop us a note at info@craftsmantech.com.
About The Data
On the Salesforce App Exchange, the number of certified professionals is publicly available and a reasonable marker of a firm’s sector expertise and commitment to working with nonprofits. Salesforce also makes information regarding its nonprofit partners publicly available. As of March 2022, there were approximately 130 partners to choose from.