Organizations use Salesforce for program and mission management, philanthropy, financial services, marketing and much more. They require Salesforce Administration that pairs technical experience with nonprofit knowledge to effectively manage the system. The diverse skillset required by the role makes it difficult to recruit, develop and retain talent. As your support partner, Craftsman provides a Client Success Manager for day-to-day management without having to add expensive headcount to your organization.
Backed by a team of tech professionals, a Client Success Manager has access to a diverse set of technical skills and in-depth nonprofit knowledge to achieve traditional support, ongoing operations + continuous growth for your organization.
After struggling to manage a major technology overhaul for 10 months, we were astonished by the experience we had with Craftsman.
They immediately understood our business, were able to add value in determining what would help us most, and were highly disciplined in their implementation of a solution that was exactly what we needed.
Founder + CEO / On the Road Lending
Working with the Craftsman Technology Group team has been an incredibly rewarding experience. In a short time, we were able to partner together to impart on the JCRC staff how Salesforce is an integral part of the work we do as connection builders. Enhancing the capabilities of our CRM with a trusted partner has reassured the staff that we are not only fixing a problem, but investing in the future.
Director of Finance + Administration / JCRC
Craftsman as a whole has been a powerhouse of support and convenience.
The ingenuity and consistency of the staff is incredible. I could not ask for a better team of professional, understanding, patient and informed group of individuals.
Director of Operations + Development / UESF
We are the firm that always communicates the good and the bad openly.
We are not purveyors of any one technology. We solve problems in the manner best for the client.
We strive to be good to our staff, good for our communities, and do good in the world.
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